Contact Us

We can be contacted by different means depending on the problem you have.

Please choose the right way to contact us depending on the urgency, otherwise you will there is a risk that you will be answered very late or not at all, so be very careful. If you spam, this will result in the account being penalized.

Contact methods

  • On the game - For less important questions, you can contact a member of the Staff Team. You can also check our FAQs page, which we update all the time.


  • Discord - is an alternative way to be contacted for minor environmental questions.


  • Use this form - if you want to report a bug/problem.


  • Use this form - if you have more serious problems (Ex; account theft, item theft, etc.) that require time and a more detailed "analysis".


  • Use admin@neptun2.ro - only in legal cases


    • Contact form